The show must go on!
JR Clancy: Helios Hoist and SceneControl 12
JR Clancy is a leader in live entertainment control systems. They came to SF looking to redesign their theatre hoist and the hand-held controller. This project was rooted in improved usability in a dark and potentially dangerous environment as well as delivering new aesthetics that conveyed simplicity and industry leading technology.
Market
Commercial Products
Helios Hoist:
Helios is a compact automated hoist ideal for smaller venues where space is a premium. The team focused on easy-to-access panels and operation lights that provide diagnostic capabilities with ease-of-use serviceability.
SceneControl 12:
This was more than just a tablet design challenge, as the controllers are tethered and require one-handed operation with a ‘hold-to-run’ safety button that requires constant pressure to keep the unit operational. SF designers prototyped multiple hand grip systems that worked for both left and right-handed users, while also being comfortable for long periods of use. The design and engineering team also packaged all the electrical components and designed a simple User Interface that was easy to operate in the dark.
JR Clancy: Helios Hoist and SceneControl 12
JR Clancy: Helios Hoist and SceneControl 12
Great user experiences combine a quality user interface along with thoughtful design of the physical artifact it’s being delivered on, and that’s exactly what the SceneControl 12 does.
Human Impact
Serviceability plays a major role on the most important users in this product category: the backstage crew. Recognizing this need, SF implemented attachment strategies that allow the entire enclosure to disassemble in a matter of minutes. This allows inspections and troubleshooting to happen efficiently and safely.
Business Impact
This product proved to be a reputation-builder for the JR Clancy brand. It’s debut at LDI gained interest from the entire customer base. JR Clancy earned market share and proved to competitors that they own the small venue hoist product category.
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