Service Design


Products today are conceived and developed as three-fold embodiments of their physical, digital, and service elements. Service design is increasingly becoming a linchpin of the product development process. At Sundberg-Ferar we’ve navigated the complexities of service design helping clients develop everything from community programs to remote education strategies and elderly care services. Never straying from foundational research and insights on the needs, wants, and behaviors of all stakeholders involved, our designers craft meaningful and seamless experiences whether as product-related or stand-alone services.